A work item is a work assignment for an internal team member to complete or fulfill. Work items can be related to equipment, parts, or locations.
There are three types of work items -
- Work Orders - approved work requests.
- PM Work Orders - work that's generated by PM schedules on a predefined basis.
- Tasks - ad hoc work that can be created at any time and does not require a formal approval/review process.
Some common examples of work items include:
- Monthly HVAC maintenance
- Replacing an air filter
- Taking out the trash
- Fixing a piece of equipment
- Conducting an inspection
- Etc.